Policy on deletion of cases
A decision will be made on the following basis:
If the case is
For the wrong member and cannot be amended
Saying incorrect or inappropriate things
A duplicate of another case
intended to be in a collective case
We will delete the case and log it once we are sure ad once relevant action has occured
If in doubt cases can be moved to the Head Office branch and held there for a short period in case there is doubt over the request
Policy on deletion of items
A decision will be made on the following basis:
If the item is
For the wrong case
Saying incorrect or inappropriate things
Contains errors
And
Not already communicated out.
Then we will delete the item in order to make the record correct and compliant with GDPR
In other situations there is no normal reason for deletion and holding a duplicate of documents is not normally considered a problem. Leaving these in shows our honesty regarding content on the system
Having said that we will consider representations. If there is some specific reason for a deletion it can be considered.
Recording of deletions
A log will be maintained of all deletions so we can see the frequesncy and source of relateed errors.