In Freshesk records we use the branch number in the branch code field.
Regions are coded according to the region number.
National Sections can now be coded so we can analyse query stats for them
| PSU | 101 |
| Mip | 102 |
| Pensions | 103 |
| Welfare | 104 |
| Legal | 105 |
| Data Protection | 106 |