https://unisoncaseweb.freshdesk.com/support/home 2026-04-05T08:01:33+00:00 always 1.0 https://unisoncaseweb.freshdesk.com/support/solutions 2026-04-05T08:01:33+00:00 always 0.8 https://unisoncaseweb.freshdesk.com/support/solutions/80000289217 2026-04-05T08:01:33+00:00 always 0.8 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000427670 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000432767 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000442106 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000595284 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000722929 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000724031 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000724032 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000724199 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000724200 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000724205 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/folders/80000728205 2026-04-05T08:01:33+00:00 always 0.64 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000596556-roi-procedure 2022-06-08T16:14:40+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000596571-caseweb-query-procedure 2021-04-23T15:44:41+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000596987-procedure-for-dealing-with-caseweb-query-backlog 2021-04-24T17:38:08+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000601845-case-content-privacy-between-branch-and-region 2021-05-05T21:06:45+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000651208-deletion-of-items-and-cases 2021-06-02T17:32:07+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000709844-regional-rms-contacts 2025-04-17T19:54:20+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000798387-502-error 2023-03-13T16:37:49+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000810689-branch-training-procedure 2021-08-06T17:24:05+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000811325-query-monitoring 2021-08-06T19:43:22+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80000819003-suggestions-feedback 2025-02-06T21:43:33+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001010078-canned-responses-branch-training-log-on-reminder-email 2025-07-10T13:36:54+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001047217-deletions 2022-11-11T21:37:37+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001050410-unassigned-emails 2022-11-30T22:25:50+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001126245-merging-tickets-freshdesk 2024-01-04T17:00:44+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001148247-levels-of-caseweb-access 2024-07-17T16:28:50+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001149439-branch-codes-for-national-sections 2024-08-01T18:38:04+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001157510-welfare-users 2024-10-25T18:04:57+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001159711-common-incidents 2024-11-01T15:31:28+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166259-regional-organisers-branch-sec-info-branch-allocation-unison-wide 2025-04-03T19:40:53+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166260-regional-caseweb-contact-information-for-all-regions 2025-01-29T21:29:31+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166261-branch-log-in-process-wording-solutions 2025-01-29T21:44:08+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166264-adding-new-trained-users-to-caseweb-branch-regional 2026-03-30T20:33:56+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166265-regional-log-in-process-solutions 2025-01-29T21:57:32+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166266-branch-employed-staff-process-rms-contact-record-words-and-solutions 2025-02-06T14:15:32+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166267-multi-branch-caseweb-user-request-instruction 2025-01-29T22:01:56+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166334-caseweb-costing-training-information-branch-regional 2025-01-30T14:44:15+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001166914-data-protection-contact-information 2025-02-06T14:25:23+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167065-co-ordinators-allocations-region-codes 2025-07-30T15:39:13+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167123-making-a-branch-live-on-caseweb 2025-02-07T13:50:09+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167124-branch-agreement-training-plan 2025-02-07T14:08:41+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167125-mip-full-staff-list-contact-details 2025-02-07T14:06:24+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167128-collective-cases-instructions 2025-02-07T14:19:47+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167129-uploading-documents-zips-to-caseweb 2025-02-07T14:33:25+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167140-required-training-information 2025-02-07T16:03:21+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167169-awaiting-members-agreement-closing-the-case 2025-02-25T20:29:54+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167170-referring-unemployed-members-to-region-psu 2025-02-07T20:13:47+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167173-collective-cases-queries-solutions 2025-02-07T20:20:20+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001167174-removing-users-from-caseweb 2025-02-07T20:23:26+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001170308-dragging-dropping-emails-into-caseweb 2025-03-10T14:09:48+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001171492-members-with-multiple-jobs-queries 2025-03-25T17:36:32+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001172637-referring-cases-to-region-branch-instruction 2025-04-04T13:34:57+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001172941-regional-users-changing-region 2025-04-09T13:41:01+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001172944-drafting-notes-in-documents-notes-emails-autosave- 2025-04-09T13:50:45+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001174474-changes-in-branch-caseweb-users 2025-04-25T13:33:33+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001176467-voice-video-recordings-in-caseweb 2025-10-17T18:49:24+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001179397-roi-emails 2025-10-02T16:10:51+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001179812-regional-user-receiving-invalid-email-message 2025-07-16T18:15:35+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001180263-adding-a-banner-to-caseweb 2025-07-23T13:10:23+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001180265-case-form-for-non-live-caseweb-branches 2026-02-16T19:54:47+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001181321-regional-case-creation-issues 2025-08-07T15:31:20+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001182138-screenshot-issues-uploaded-to-caseweb 2025-08-14T14:44:05+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001182899-merging-cases 2025-08-22T20:11:13+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001183893-deleted-items-that-need-to-be-recovered 2025-09-09T18:44:12+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001184070-required-training-information-proforma-for-live-branches 2026-04-01T12:36:41+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001185584-case-transfer-requests 2025-10-01T21:06:37+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001187196-changes-to-email-addresses-in-membership-vs-caseweb 2025-10-22T19:37:09+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001190601-branch-sso-pilot-volunteers 2025-12-10T14:40:22+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001191335-regional-and-national-staff-sso-login 2025-12-18T20:32:00+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001200155-user-guides 2026-03-30T20:35:29+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001201080-coding-rules-for-membership-contact-records 2026-04-01T12:38:38+05:30 always 0.512 https://unisoncaseweb.freshdesk.com/support/solutions/articles/80001201091-sso-how-to-log-in 2026-04-01T13:49:19+05:30 always 0.512